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Privacy policy

Draft. To be reviewed by legal counsel before launch.

This policy explains how Radiance FZE LLC, trading as Radiance Technologies, handles personal data. We process personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

What we collect

We collect the details you send us through our forms: your name, email address, company name, phone number, the service you are interested in, and the message or requirement details you provide. If you complete the AI readiness check, we also store your answers. We collect basic technical information such as your browser type and pages visited, and analytics data only if you consent to optional cookies.

Why we use it

To reply to your enquiry, prepare quotes, deliver services you request, send you the results you asked for, and keep records required for our business. We do not sell personal data.

Legal basis

We rely on your consent when you submit a form or accept optional cookies, and on our legitimate business interest in responding to enquiries and maintaining records.

Sharing and storage

Data is stored with service providers who host our website, database and email systems. Some of these providers may process data outside the UAE. We take reasonable steps to ensure appropriate safeguards are in place. We keep enquiry data only as long as needed for the purpose above and for record-keeping.

Your rights

You may ask us to access, correct, or delete your personal data, withdraw consent, or object to certain processing. Contact us at [hello@yourdomain] and we will respond within a reasonable period.

Security

We use access controls, encryption in transit, and restricted database permissions. No system is completely secure, so please do not send sensitive documents by email without asking us first.

Contact

Radiance FZE LLC, CWS-1V-599132, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates. Email: [hello@yourdomain].